We will cancel an order if there are some problems to execute it.
Here are a few examples of such problems:
- Name of the payer is different from the name of the receiver of the order.
- Some important details are missing, last name, phone number, email, address, etc.
- The details of the order did have a mach with data in our blacklist register.
- We can not or no longer deliver the order to your location.
If a payment was already made we will always refund you this full amount.
Of course we can also reactivate your order if we receive the correct details.
For orders that contain details that mach with our blacklist we will never
reactivate the order.