With express shipping options the delivery times are 1 till 2 days everywhere in Europe. With express shipping options outside Europe the transit time can be 1 till 4 days. With standard shipping options it wil take 1 till 3 days to: The Netherlands, Belgium, France, Germany, Luxembourg. Other European countries will take 2 till 5 days. Standard shipments out of the European Union will take 4 till 14 days.
We will cancel an order if there are some problems to execute it. Here are a few examples of such problems:
  • Name of the payer is different from the name of the receiver of the order.
  • Some important details are missing, last name, phone number, email, address, etc.
  • The details of the order did have a mach with data in our blacklist register.
  • We can not or no longer deliver the order to your location.
If a payment was already made we will always refund you this full amount. Of course we can also reactivate your order if we receive the correct details. For orders that contain details that mach with our blacklist we will never reactivate the order.
You will always receive a tracking code through your email. Also you will receive an SMS if you did write your mobile number in the order details. In this SMS you will then receive the status of your order. Tracking codes are only send by email.
Multi Gel RemoverĀ® is not considered a dangerous substance. It is biodegradable and will not cause harm to nature. It is in most cases not dangerous when it comes in contact with skin. But it is advised to always wear protective clothing like gloves and safety glasses. It is harmful when you get it into your eyes so if this happens rinse very good with water and see a medical specialist. If swallowed Multi Gel Remover is very deadly even in small quantities. In this case always seek professional help directly by calling the emergency number.
In this case it is important to register your firm through this url: https://gbleuropebv.b2bwave.com/profile/customers/sign_up Or click here. We will need some documents to verify your company. And after your firm is approved we can add a special discount to your account. We look forward to hear from you.
In case of a special sales action. For example: when we have the 250ml MGR for free with every order. It is clear that it is only one 250ml MGR together with each order. So it is not a free 250ml MGR with every product. It is possible to get the bonus in 250ml MGR Blue too but it needs to be notified to our customer service when you place the order.
For all orders to Scandinavian countries there will be a maximum of one resend pro order when stopped. Also Finland, Estonia and Italy. This does not count for bulk orders (50Litre >) those are always shipped on own risk. Orders out of Europe are send on your own risk.
USA Lithuania Poland Philippines Serbia Lebanon Brazil Switzerland Jordan United Kingdom Italy Ireland Argentina Finland Estonia Australia Canada Sweden Latvia Arab Emirates
Unfortunately we do not send any orders to the United Kingdom. Only to business customers trough our B2B portal. You can register your business here: https://tradechemicalseurope.com/profile/customers/sign_up
Yes, there is an age restriction for some products we sell. For example, the Multi Gel RemoverĀ® products are only sold to customers over 18. The delivery company will verify your age by delivery.
No, we do not ship to forwarding companies because we do not know where the products will be sent after the forward address. For example, some products need to meet the legal product standards of the USA. Our products have 29% more concentrated base chemicals than is allowed there.